Dear Patients,
During these unprecedented times, Lawrence West Dental has remained committed to ensuring we deliver exceptional service and treatment. Over the past few months, we have been updating our processes and office space to ensure we can continue to provide our standard of service and level of care, whilst protecting our patients, staff and communities.
- We have installed plexiglass transparent shields at our reception area desk
- We have installed glass doors for all our operatories
- We have installed air purification units in each operatory for the absorption of chemicals gasses, viruses and bacteria
- We are updating our processes to promote and maintain physical distancing
- Staff are being trained on all new processes to ensure we go above and beyond the standards put forward by the Royal College of Dental Surgeons Ontario
We are waiting for instruction on when we are allowed to resume regular dental services in accordance with "opening up" plan for the province. Lawrence West Dental is also awaiting on PPE supplies that are in short supply in Ontario. As we look forward to reopening, we will continue to make all measures necessary to uphold health & safety as our top priority.
Please expect continued communication from us ahead of reopening that provides further details on what you can expect from your next appointment at Lawrence West Dental.
In the meantime, if you have any questions or a dental emergency please do not hesitate to call or email us, as we are checking both regularly. If you do have a dental emergency, we will do our best to assess your symptoms and give you guidance, referrals, or prescriptions over the phone. A list of practices open for emergencies that have the required safety precautions and PPE in place is also available.
We would like to take this opportunity to wish you and your families well and to thank you for your trust and patience as we continue to work our way through this outbreak, meet the challenges together with a commitment to facts and in the spirit of compassion for others.
We will keep you apprised with new updates as the information becomes available to us. Stay connected with us on our social media platforms Instagram, Facebook and via our newsletters.
Sincerely,
Dr. Nick Babatsikos and Team |